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Photo count incorrect

wwatfam says:

For the last few days I've been busy deleting photos since cancelling my pro account 2 months ago and reckon that I'm down to about 850 photos in total now.

However, in my Photostream ('view all') the count is 1363 photos. Accordingly there are 14 pages shown at the bottom of the page. Clicking on page 14 down to page 10 takes me back to page one and counts down to 900 photos but won't fully load page 9 when I get there.

In organise, 'view all' also suggests I have 1363 photos but if I click 'select all' it rapidly finds 852 photos but then comes up with an error message, 'Uh oh! There was a problem getting data from the server'.

I've logged in and out of my account and waited a couple of days to see if the issue resolves but it hasn't. I found a similar thread from 2016 (now closed) but couldn't see any suggested way of resolving this though a tech suggested rebuilding? was required. At the moment I can't post photos because I get a message telling me I've exceeded the 1000 photo limit.
Posted at 10:45AM, 14 April 2021 PDT ( permalink )

view photos

Viejito says:

If staff does not reply or contact you, you could try here.
Posted 5 weeks ago. ( permalink )

view photos

wwatfam says:

I don't know who's done it but the problem now appears to be sorted, thank you!
Posted 5 weeks ago. ( permalink )

view photos

Viejito says:

Apparently it can take a while before photos one deletes are totally purged from the system and all its counters...
Posted 5 weeks ago. ( permalink )

This thread was closed automatically due to a lack of responses over the last month.

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