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[Resolved] Error when I try to add tags in Batch editing

gina+dave says:

I select the group of photos, move them up to the main area, click "add tags." When I type in the tags and click enter, I get an error message that says this:

The batch was cancelled. Nothing has changed.
There was an error: <?xml version ="1.0" encoding="utf-8" ?>

Then the "OK" button in blue.

I was using batch editing just fine a couple days ago. I have restarted the browser (I'm using Chrome), tried Safari (same error message), I have restarted my computer. Same result.

I can add to Albums from the Organizr and can usually batch edit the location.

This is really slowing me down! What's going on and how can I fix it?

Thanks

8/4 - See the latest staff response here.




Edit 8/5/21 - IT'S FIXED!!!



Posted at 1:28PM, 15 July 2021 PDT ( permalink )
Melanie0426 (staff) edited this topic 2 months ago.

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(1 to 100 of 107 replies in [Resolved] Error when I try to add tags in Batch editing)
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gina+dave says:

It won't display the rest of the error message because it's in programming language.

It's an rsp tag and said stat=fail, err code=0, msg=Sorry the Flickr API service is not currently available" then closes with rsp tag.
Posted 3 months ago. ( permalink )
gina+dave edited this topic 3 months ago.

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andrewlodge says:

yes i have this error also, its really annoying! was all working fine, and then suddenly wasn't - so something must have changed yesterday...
Posted 3 months ago. ( permalink )

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Maple Syrup Man says:

Same problem in Camera Roll or Organizer.
Posted 3 months ago. ( permalink )

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Flickr Staff

R L Catlow says:

gina+dave:

I can see you are in contact with Staff directly.

andrewlodge:

Maple Syrup Man:

Sending over emails now to collect some more information.

Thanks!
Posted 3 months ago. ( permalink )

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Images George Rex says:

confirm seeing this error in England currently, thanks
Posted 3 months ago. ( permalink )

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Alan Longmuir. says:

I also have this issue. Have had an e-mail from support who need more detail. Waiting on an answer.
Posted 3 months ago. ( permalink )

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Flickr Staff

R L Catlow says:

Images George Rex:

Alan Longmuir.:

Thank you for flagging this and apologies for the trouble. We're investigating further, to figure out what's causing this issue.

Thanks
Posted 3 months ago. ( permalink )

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andrewlodge says:

I have just checked this again this morning to see if i can get a screenshot...and it seems to be working fine again
Posted 3 months ago. ( permalink )

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Ian Press Photography says:

I'm getting the same thing in the UK as of now
Posted 3 months ago. ( permalink )

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BMrider2012 Over 2 Million Views! Thankyou :- says:

not working for me have lots of event images waiting batch tagging, fix it please!

he batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>
Posted 3 months ago. ( permalink )

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andrewlodge says:

Hi, not working again today.... very strange! Have sent e-mail to support with the error screenshot. Absolutely nothing changed in my config between working and not working, haven't even re-booted the PC....
Posted 3 months ago. ( permalink )

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saundersfay says:

Yes I have had this problem as well for a few days

The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>
Posted 3 months ago. ( permalink )

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Aamir Bilal says:

Same issue here.
Posted 3 months ago. ( permalink )

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AL13NG1RL says:

Also here!
Posted 3 months ago. ( permalink )

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chrisinplymouth says:

Same here, - can't add tags in either Organizer or Camera Roll.
Posted 3 months ago. ( permalink )

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Chris Jeff says:

Same here in the UK can't add tags in either Batch Organizer or Camera Roll in Camera Roll get this message

Error

The following error occurred while processing your selected photos

* Unable to update the tags on the 32 photos

You can remove tags in Camera Roll

Had to update my tags via Organizer "Edit Photos" one at a time 20 per page !!!!!
Posted 3 months ago. ( permalink )

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andrewlodge says:

I have found that with a single photo in the batch it works... but with multiple ones it fails with the error message...although one of the batches photos tags does get updated.... not very useful!
Posted 3 months ago. ( permalink )

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Phragmiboy says:

Same problem in Peru. I do not know what to do...

Will we be notified when the problem is solved?
Posted 3 months ago. ( permalink )

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arbyreed says:

Still not working after three days.
Posted 3 months ago. ( permalink )

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lvv1937 says:

Не могу войти в своё фото и поставить теги , не могу войти к пользователям, не работает колокольчик оповещения Россия
Posted 3 months ago. ( permalink )

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jmarnaud says:

Same here in France
Posted 3 months ago. ( permalink )

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chrysisignita says:

Same here in the UK, for a number of days now.
Posted 3 months ago. ( permalink )

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Flickr Staff

Melanie0426 says:

Thanks everyone for flagging this issue. I am sorry that batch editing is still not available. We have reported this to our engineers and we will post here with any updates.
Posted 3 months ago. ( permalink )

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Xavier Béjar says:

Same here, tagging from Camera Roll is not working
Posted 3 months ago. ( permalink )

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lvv1937 says:

До сих пор ничего не работает, когда устраните проблему?
Posted 3 months ago. ( permalink )

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Chris Jeff says:

Just tried in Batch Organize get this message


The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>
Posted 3 months ago. ( permalink )

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ernstkers says:

Another version of this bug: I wanted to correct a spelling error in a tag. So I went to the All-tags page. The tag with the spelling error was used on two photos. I clicked the "edit" link to correct it on this "batch of two photos" and then made the change. After confirming that I wanted the change I got a bad panda. Refreshing the page gave again a bad panda but after one or two more refreshes the panda left the scene and the All-tags page returned. When I checked for the changed tag, it appeared to have changed on only one photo while the tag was deleted from the other photo. To me in this case not a big deal. I just added the correct tag to the other photo. But perhaps a clue for the engineers what's going wrong.
Posted 3 months ago. ( permalink )

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406highlander says:

I can't add tags to more than one photo using Camera Roll. I can add as many tags as I like to individual images using Camera Roll, but if I select more than one, it gives me an error "Unable to update the tags of xx photos", and when I check, only the first photo selected received the tags; none of the others did.

I can bulk-add photos to albums using Camera Roll; just seems to be the tagging function that's malfunctioning.

I just tried with the Organizr and I get the same error others have received: "Sorry, the Flickr API service is not currently available".

Hope to see this fixed soon.
Posted 3 months ago. ( permalink )

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nowboy8 says:

There was an error: <?xml version="1.0" encoding="utf-8" ?> There was an error: <?xml version="1.0" encoding="utf-8" ?>

Still getting this in the UK, getting very frustrated now, when will this be fixed Flickr?
Posted 3 months ago. ( permalink )

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nowboy8 says:

There was an error: <?xml version="1.0" encoding="utf-8" ?> There was an error: <?xml version="1.0" encoding="utf-8" ?>

Still getting this in the UK, getting very frustrated now, when will this be fixed Flickr?
Posted 3 months ago. ( permalink )

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hytyde says:

yup same here so annoying - c'mon guys.
Posted 3 months ago. ( permalink )

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stigekalder says:

Still not working after a week !
Posted 3 months ago. ( permalink )

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By Air, Land and Sea says:

Having the same problem for several days. Just checked now (July 22) and still getting the errors mentioned in this thread.
Posted 3 months ago. ( permalink )

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wmpe2000 says:

My batch tagging is not working in the Organizer except, the last photo in the set in the batch I am tagging receives the tags. I just tested with a single photo in the organizer and it was successfully tagged without an error message.

This is the tagging error message for multiple photos in the organizer:

The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>
Posted 3 months ago. ( permalink )

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clare_and_ben says:

If you are not tagging photos, why are you even using Flickr? I can understand that the problem may be hard to solve, but why isn't EVERYONE on this thread? Do people really tag photos one at a time?
Posted 3 months ago. ( permalink )

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nowboy8 says:

Melanie0426 please update.
Posted 3 months ago. ( permalink )

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cseeman says:

I am just noticing this problem in US. Had not needed to batch change or add tags in a while I guess.
Posted 3 months ago. ( permalink )

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A Blessing in Disguise ♠♠ says:

This issue has not been resolved in 7 days. And no indication that it is being dealt with.
Posted 3 months ago. ( permalink )

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mag3737 says:

clare_and_ben:

My photostream is about the same size as yours (public photos, obvs) and I have about 3x as many tags as you do. And yet, I have not seen this bug because it just so happens that I've been too busy in my life to upload large batches of photos lately.
Posted 3 months ago. ( permalink )

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clare_and_ben says:

Welcome to the nightmare. I would like to be doing a large batch of tagging (5000+ photos in from scancafe) right now but won't have the time next week.
Posted 3 months ago. ( permalink )

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Antarah ibn Shaddad says:

Getting error, just tried adding one word tag in album with < 300 photos.

The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>
Posted 3 months ago. ( permalink )

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overt farm says:

Same here: Kent England UK

batch was cancelled. Nothing has changed
Posted 3 months ago. ( permalink )

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johnjmurphyiii says:

07-24-2021 Same issue with Flickr Organizer with Google browser.
Posted 3 months ago. ( permalink )

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LoopyNZ says:

Same issue
Posted 3 months ago. ( permalink )

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LoopyNZ says:

Not just with Organizr - also with bulk editing tags within Camera Roll.
Posted 3 months ago. ( permalink )

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LoopyNZ says:

Melanie0426:

Any updates? This is a LONG time to not be able to do batch edits!!
Posted 3 months ago. ( permalink )

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richtyndall says:

gina+dave:

Same problem here
Posted 3 months ago. ( permalink )

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Ian Razey says:

Same problem here. I also have problem with Camera Roll. I can select items but can do anything with the selected items.
Posted 3 months ago. ( permalink )

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chrysisignita says:

Any chance this will be fixed soon? It's a PITA.

I don't batch edit huge batches like some here, but I do like to do several at a time, and it's quicker than doing it on the photopage as organisr remembers previously-used tags, and, crucially for me, groups of tags I've used together.

If a solution isn't in sight I will just go ahead and do things one-at-a-time.
Posted 3 months ago. ( permalink )

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m00nbeamer says:

I, too, get an error relating to tags when in Camera Roll. I select anywhere between 2-6 photos that will all be tagged the same and get this (where 2 is the actual number of photos I'm editing):

Error
The following errors occurred while processing your selected photos:
Unable to update the tags of 2 photos.

I don't have massive amounts of photos, per se, but it's really time consuming to have to do 20 individual edits. Feel awful for those who have far more!
Posted 3 months ago. ( permalink )

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Orbicular Media says:

I have the same problem. I cannot batch edit tags. I need this feature to work. It is the main reason I use Flickr for my photo hosting!
Posted 3 months ago. ( permalink )

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Thierry FricoTteauX says:

Same problem here, I can't batch edit tags.

:-(
Posted 3 months ago. ( permalink )

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edenpictures says:

Any results from your nine days of investigating?
Posted 3 months ago. ( permalink )

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nowboy8 says:

Staff! When will this be sorted, very frustrated now after days and days, update please.
Posted 3 months ago. ( permalink )

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Paul_ (shin.ogata) says:

The same tag issue with me. Both in Batch Organize & Camera Roll.
Posted 3 months ago. ( permalink )

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Mike Sherman Michigan Artist says:

this issue began a week ago and I tried to batch tag again just now and am still getting the same error message. Looks like staff last responded 5 days ago. Any updates?
Posted 3 months ago. ( permalink )

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kinsarvik says:

gina+dave:

I have noticed this problem yesterday and today. I can add the tag to each photo but not to a batch
Posted 3 months ago. ( permalink )

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Flickr Staff

katie_ko says:

Just wanted to jump in with an "update" here-- we're still actively looking into this issue & I'll be back with more substantial updates as they arise!
Posted 3 months ago. ( permalink )

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gina+dave says:

katie_ko:

Thanks, I've been wondering and checking this thread every day. Adding tags to photos one at a time is exceedingly tedious and I was hoping for a fix by now.
Posted 3 months ago. ( permalink )

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Biblioteca Rector Machado y Nuñez says:

Same problem in Spain. I do not know what to do...

Will we be notified when the problem is solved?

"Se canceló el lote. Nada ha cambiado.

Hubo un error: <?xml version="1.0" encoding="utf-8" ?> "
Posted 3 months ago. ( permalink )

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Roman Boldyrev says:

Have the same issue for 2 weeks :-(
I am in Canada.
Posted 3 months ago. ( permalink )
Roman Boldyrev edited this topic 3 months ago.

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LoopyNZ says:

This is a massive problem going on WAY too long! Where's the email apologising to customers and explaining the situation, and letting us know we'll be notified when it's corrected? You've introduced a major bug into the software that many of us pay for, and it's not acceptable that it's OUR responsibility to check this buried thread every day to see if it's been fixed. Very poor service :(
Posted 3 months ago. ( permalink )

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ndpa / s. lundeen, archivist says:

The following error message is received (when attempting to add tags in Batch Organize):

"The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?> "

Please fix, batch tagging is a necessary feature. Thank you.
Posted 3 months ago. ( permalink )

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Stylurus says:

When will this issue be fixed? Those of us with PRO accounts pay for Flickr and this is a key feature allowing us to quickly manage photos in our accounts. This issue has gone on far too long without sufficient feedback of the timing for the fix to be made.
Posted 3 months ago. ( permalink )

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nowboy8 says:

Stylurus:

Well said, we're paying for something we're not getting and getting very little staff feedback or explanation of time for a fix, according to UK you are due a refund if you are paying for something that you are not receiving, disgusting behaviour by the company.
Posted 3 months ago. ( permalink )

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Aamir Bilal says:

This issue still exists. Why can't it be resolved yet?
Posted 3 months ago. ( permalink )

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wildhareuk says:

nowboy8:

It is annoying, I'll admit - but, have you thought of batch tagging before you upload the images - they are then tagged forever, whatever happens to Flickr in the future?

I would hate to think that all my tagging efforts would be wasted if I wanted to upload my images somewhere else as well as Flickr.
Posted 3 months ago. ( permalink )

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quicksilver coaches says:

Still happening now after more than two weeks and shouldn't take that long to fix. The help centre says the API is fully operational so either the message is wrong or there is actually a problem with the API.

Also, why is it trying to display XML in a plain text message box? That's very bad programming of the error handler.
Posted 3 months ago. ( permalink )

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hytyde says:

This is a huge inconvenience. Is anyone looking into this?
Posted 3 months ago. ( permalink )

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mag3737 says:

hytyde:

This is a huge inconvenience. Is anyone looking into this?

Staff have responded several times in this thread that they are investigating.
Posted 3 months ago. ( permalink )

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AxisOfBeagles says:

Just to add another data point - having the same problem today while trying to add tags to a batch.
Posted 3 months ago. ( permalink )

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nowboy8 says:

Staff have responded but not very regularly and with no info of a fix or time etc.
Posted 3 months ago. ( permalink )

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tcowan78 says:

Same issue, with some 4600 photos to tag and limited time - more than a little frustrating! Hoping for a swift resolution.
Posted 3 months ago. ( permalink )

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A Blessing in Disguise ♠♠ says:

More than two weeks now and practically no feedback or explanation
Posted 3 months ago. ( permalink )

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Robert Owens says:

katie_ko:

I am concerned as you have not updated anything. Just returned from a 17-day vacation with thousands of photographs to process. Was stymied during the vacation from working on this. Now in the comfort of my home, I am unable to proceed.

Please provide an update regarding this issue.
Posted 3 months ago. ( permalink )

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Steenvoorde Leen - 26.3 ml views says:

I have the same problem to set tags in batch editing for several weeks.
The batch was cancelled nothing has chhanged
Sorry the Flickr API is not currently available
That's is the information on my sceen
Posted 3 months ago. ( permalink )

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hytyde says:

R L Catlow:

any progress on this?
Posted 3 months ago. ( permalink )

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hytyde says:

nowboy8:
I'm very disappointed with Flickr.
Posted 3 months ago. ( permalink )

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arbyreed says:

Still an on-going problem...
Posted 3 months ago. ( permalink )

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Mount Fuji Man says:

I've been unable to add tags to batches for over a fortnight. It's now 1 August 2021. I hope a fix is found soon.
Posted 3 months ago. ( permalink )

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nudesteveo says:

The batch was cancelled. Nothing has changed.

There was an error: <?xml version="1.0" encoding="utf-8" ?>

same here still not fixed
Posted 3 months ago. ( permalink )

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Pat Grever says:

Same basic issue - When editing multiple picture in camera roll tags are only applied to first picture and get an error message about the rest. As mentioned before VERY inconvenient to only be able to add tags one photo at a time!
Posted 3 months ago. ( permalink )

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carlisle617 says:

gina+dave:

Have the same problem, can't add tags in batch, API service not available
Posted 2 months ago. ( permalink )

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peachy92 says:

This issue is at 3 weeks old. Any update?
Posted 2 months ago. ( permalink )

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a_garvey says:

I had the same message earlier and got it today again. Small batch, just two tags, so it's not about size.
Posted 2 months ago. ( permalink )

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Enjoy Every Sandwich says:

I saw this error occur once when I tried to add a batch of photos to the map; when I retried it the map was correctly updated. USA, Virginia, Windows 10, Firefox 89.0.2
Posted 2 months ago. ( permalink )

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hytyde says:

R L Catlow:

This is horrible. Any updates? Does anyone at Flickr even give a ****?

Very disappointing.
Posted 2 months ago. ( permalink )

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nowboy8 says:

STAFF,please update and tell us what you are doing cos this is getting ridiculous, are you gonna give us a refund for lack of service for 3 weeks?
Posted 2 months ago. ( permalink )

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Pat Grever says:

I'm about ready to drop my Pro subscription. They only reason I am using Flickr is the ability to tag. This bug makes tags essentially useless for the number of images I am dealing with. So I might as well use some other service.
Posted 2 months ago. ( permalink )

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wildhareuk says:

Pat Grever:

Whilst it's irritating, it shouldn't be the end of the world. Have you thought about tagging before you upload to Flickr? Your images are then permanently tagged if you decide to put them somewhere else. There are many tools that can batch tag images.

I wouldn't want to download images from Flickr only to find that the tags have to be processed separately because they are in a json file. If you do want to move somewhere else, you would have to do a lot of work to re-tag.
Posted 2 months ago. ( permalink )

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shortscale says:

What is taking so long? Also frustrating the last STAFF update is 9 days old. :-(
Posted 2 months ago. ( permalink )

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hytyde says:

wildhareuk:

Sorry to differ with you, but this is a huge screw-up by Flickr.
Posted 2 months ago. ( permalink )

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hytyde says:

mag3737:

No word from staff in 2 weeks. Pretty bad.
Posted 2 months ago. ( permalink )

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nowboy8 says:

hytyde:

I agree too, I'm not happy paying for something I'm not able to use even if wildhareuk is happy to pay for only half the service. To me it's a big part of why I use it too. Wouldn't be quite so bad if STAFF would give an update instead of robbing us.
Posted 2 months ago. ( permalink )

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Flickr Staff

Melanie0426 says:

Hi everyone,
We are sorry about this. We realize that the inability to batch edit is causing an interruption in many folks workflow. We have identified the cause of this issue and are actively working on a fix. We will post regular updates as we get closer to rolling the fix out.



(edited to include the word 'and')
Posted 2 months ago. ( permalink )
Melanie0426 (staff) edited this topic 2 months ago.

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Chris Jeff says:

Thanks for the Update
Posted 2 months ago. ( permalink )

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An_Anteros says:

Melanie0426:

Great, thanks, as the same thing just happen to me as well.
Posted 2 months ago. ( permalink )

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Thierry FricoTteauX says:

Melanie0426:

Thank you for the update. ;-)
Posted 2 months ago. ( permalink )

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Manzoorul Hassan says:

This issue has been going on for weeks now. It is not just an interim interruption, it is also causing a backlog of updates that I will eventually need to fix / address. The longer this goes on the worse / bigger it is going to be - once / when it is fixed.

- manzoor
Posted 2 months ago. ( permalink )

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Seattle Department of Transportation says:

The lack of transparency and a timeline for a fix regarding this issue is unacceptable. It's been an ongoing problem for at least 3 weeks. Posting every 10 days to say the same thing (We know about the issue and are working on it) does not qualify as "regular updates". Please do better.
Posted 2 months ago. ( permalink )

This thread has been closed by Flickr Staff.

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(1 to 100 of 107 replies in [Resolved] Error when I try to add tags in Batch editing)
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