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Videos disappeared from camera roll

Silverinna says:

I've came across with this issue - I can't see the videos in my camera roll. Is this a temporary bug? Does anyone have the same problem?
Posted at 9:18AM, 19 September 2021 PDT ( permalink )

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kiwirat says:

I see all my videos....
Posted 5 weeks ago. ( permalink )

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Silverinna says:

Wow. I don't know what to think then
Posted 5 weeks ago. ( permalink )

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MabelAmber️***Pluto5339***MysteryGuest says:

Silverinna:

Does anyone have the same problem?

My videos are there.

Have you tried alternating between date uploaded and date taken? Clicking switches sometimes might "unstick" stuff that is stuck.

Are these videos still visible in Organizer?
Posted 5 weeks ago. ( permalink )

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Silverinna says:

MabelAmber️***Pluto5339***MysteryGuest:

I've tried date uploaded & taken as well, still nothing. Even organizer isn't working.
Posted 5 weeks ago. ( permalink )

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MabelAmber️***Pluto5339***MysteryGuest says:

Silverinna:

The only advice I can give is to go about the usual basic trouble shooting steps: try clearing your browser cache, or even try a different brouwser (to check if your issue is browser related) -

- turn off scripts, extensions, addons, notably AdBlock

- Update your version of Windows / Safari (if you would be running a version from the stone age so to speak)

.... and/or of course contact staff, use this link:

help.flickr.com/contact
Posted 5 weeks ago. ( permalink )

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Flickr Staff

Melanie0426 says:

Silverinna:

I see that you have been in contact with Ryan from the Support team. He will be able to assist you further.

MabelAmber️***Pluto5339***MysteryGuest:

Thank you for providing these helpful troubleshooting steps!
Posted 5 weeks ago. ( permalink )

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