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[Acknowledged by Flickr Staff] pending queue problem

Linda DV says:

I have a problem with a photo submission in one of my groups. For some reason I cannot accept nor deny the submission. The photo remains in the pending queue. Several other photos were accepted when I moderated the queue, only one remains.
Tried refreshing the page, different browser, PC, phone and tablet. Nothing seems to work.
This is the group
www.flickr.com/groups/flowerwonder/

So far no problem in any of the other groups I manage. And the photo that remains in the pending queue was also submitted to other groups I admin and was accepted without any problem.

Anyone else experienced this. Solution?
Thanks
Posted at 2:40AM, 8 December 2021 PST ( permalink | reply )
katie_ko (staff) edited this topic 4 weeks ago.

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Linda DV says:

I just moderated the pending queue again and another picture was accepted but that picture is still there
Posted 2 months ago. ( permalink | reply )
Linda DV edited this topic 2 months ago.

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mcnod says:

Linda DV:

Anyone else experienced this. Solution?

There have been more than a few reports of this over at least a year's time. Here is the latest one I could find, with a promise to update when more is known, of course that thread conveniently auto-closed:
www.flickr.com/help/forum/en-us/72157719777320302/#reply7...
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

mcnod:

Thank you
Posted 2 months ago. ( permalink | reply )

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jaykay72. says:

Linda DV:

This is a bug with flickr groups which they are aware of and are doing nothing about, well, not at the moment, I reported the self same problem via direct email to flickr, I got a response by someone who said they had reset the group in question which didn't fix the problem of "ghost" pictures in the pending queue that you can neither see or delete, it's just another of those things we have to put up with until they deem it important enough to get round to fixing but I wouldn't hold your breath !
Posted 2 months ago. ( permalink | reply )

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mcnod says:

jaykay72.:

which didn't fix the problem of "ghost" pictures in the pending queue

Linda DV:
Solution?

I wonder what would happen to the stuck image if an administrator toggled the queue setting off and then back on again, maybe even adding one image to the pool before turning the queue back on??
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

mcnod:

Thanks for the suggestion for the pending queue setting but I tried that and the ghost picture remained in the queue even when others were posted.
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

Something else I tried this morning is invite the picture with my admin inviter. I hope the ghost will dissappear from the queue once it's in the group pool. Now I have to wait until that member accepts the invitation.

And that didn't help either. The member accepted my invite and now the picture is in the group pool and still in the pending queue at the same time
Posted 2 months ago. ( permalink | reply )
Linda DV edited this topic 2 months ago.

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Loverdag - unedited - says:

The issue just appeared for me as well
gyazo.com/5cbf0d3b993dba4bb0fc8ba1aca1c25b
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

Loverdag - unedited -:

We can only wait for a staff member to do something about it
Posted 2 months ago. ( permalink | reply )

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jaykay72. says:

mcnod:

I've tried that, still the same. It's something that has to be done by flickr engineers but I guess they are all busy on the "New And Improved Notification Centre".

Linda DV:

Good luck with that, as I said, don't hold your breath 😉
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

still no reaction from Flickr staff
The ghost picture is still there.
Something else I noticed, and it happens only in that group.
When I moderate the queue the pictures are accepted, but I need to refresh the page to see them dissapear from the queue.
In my other groups, the pending queue is automatically empty after I accepted the pics.
Posted 2 months ago. ( permalink | reply )

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Loverdag - unedited - says:

Linda DV:

When I moderate the queue the pictures are accepted, but I need to refresh the page to see them dissapear from the queue

I had it same yesterday - and after the refresh the "ghost" picture happened.

Today I didnt have time to moderate yet, so Im not sure about current state of things.
Posted 2 months ago. ( permalink | reply )

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Flickr Staff

R L Catlow says:

Loverdag - unedited -:

Linda DV:

Shooting over an email to grab some more details.

Thanks!
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

I didn't get an email.
I don't know what more details I can give.

This is the ghost picture
www.flickr.com/photos/vaneramos/51532190414
It stays in the pending queue and is also in the group pool after I invited the picture with my admin invite.

This is the group
www.flickr.com/groups/flowerwonder/
When I moderate the queue it doesn't empty automatically. I have to refresh the page each time to make the accepted pictures dissappear from the queue.

The ghost stays there even after refreshing the page.
Posted 2 months ago. ( permalink | reply )
Linda DV edited this topic 2 months ago.

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Loverdag - unedited - says:

Linda DV:

I didn't get an email.
I don't know what more details I can give.

I did. They only asked which group it was.
Posted 2 months ago. ( permalink | reply )

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Loverdag - unedited - says:

Linda DV:

When I moderate the queue it doesn't empty automatically. I have to refresh the page each time to make the accepted pictures dissappear from the queue.

Yes, same for me. Today again. I already moderated is, so I can confirm it. This I sent to support gyazo.com/a0d66ffb56727989f112705c772b6b4d
Posted 2 months ago. ( permalink | reply )

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mikerofoto says:

A ghost in the queue won’t go away without flickr staff fixing it, I’ve had that issue 3-4 times and still have it in a group (pending being fixed). That you flick the toggle on and off to get it disappear won’t work.
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

mikerofoto:

Yes I know, I tried to flick the toggle but the ghost stays there.

And the ghost is still present.
And secondly I still have to refresh the page after moderating the pending queue. The queue still doesn't empty automatically.

Judging by previous comments in this thread this is a recurrent problem.
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

They asked for a screenshot which I gave.
I fail to see how that will help. Surely the group link and photo link should be more helpful.
Posted 2 months ago. ( permalink | reply )

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maljoe says:

Yes. I have had a ghost photo stuck in one of my Groups since I took over Administration in early October. I sent through all the relevant information to staff, but it is still there. After the initial response of we will look into it, there is no sign of it going away.

I even went to the site of the photo owner and tried to clear it that way. I deleted the Group I administer from the list of Groups the photo is in. It still didn't disappear from the queue.

The interesting thing here is that is has been in the queue for 9 years!!!

I am fortunate in that when I clear the queue, there are usually no more than about 6 photos to accept, so I clear each one individually.
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

maljoe:

It's clearly a problem they don't know how to solve. I guess I'll be stuck with my ghost
And also with the problem that my pending queue needs a page refresh to clear
Posted 2 months ago. ( permalink | reply )

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Linda DV says:

10 days later, and the ghost is probably there to stay

big sigh
Posted 6 weeks ago. ( permalink | reply )

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Loverdag - unedited - says:

Linda DV:

Mine just fixed while ago.

The picture "un-ghosted", went properly in the group pool and hand by hand with that the need to refresh page to clean the queue was removed too.
Posted 4 weeks ago. ( permalink | reply )

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Flickr Staff

katie_ko says:

Our engineers have been working on a fix for this bug & we're hopeful to have updates soon.

We appreciate the patience you've had in the meantime!
Posted 4 weeks ago. ( permalink | reply )

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mikerofoto says:

Linda DV:

Well… 2 more days and you can say “since last year” =)
Posted 4 weeks ago. ( permalink | reply )

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